Case Management

Chronic Care Management

Illumina provides Chronic Care Management for all individuals that meet the clinical criteria and can benefit from additional telephonic case management in between office visits in an effort to give the patient the highest quality of life. This process has been proven to lower Emergency Room, Urgent Care, and Inpatient utilization.

Expertise meets Efficiency

It is our experience that patient satisfaction with providers increases dramatically when the communication pathway with the patient base opens up. Our Case Management department also spends significant time reviewing claims data to ensure that any trends that lead to increased spending are identified and addressed through the education process with the patient base.

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